Effective Date: August 25, 2026

Runion Dental Group (“Runion Dental Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://runiondentalgroup.com/, our contact forms, appointment requests, and other communications.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information through our forms, request an appointment, or communicate with us by phone, email, or text message.

1. Information We Collect

We collect information directly from you when you interact with our website, forms, services, or communications.

A. Information You Provide Through Forms

When you complete forms on our website, request information, schedule consultations or appointments, or communicate with us, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Mailing or ZIP code, when provided
  • Information about the dental services you are interested in
  • Information you provide regarding your reason for contacting us or your dental needs
  • Preferred contact method and preferred time to be contacted
  • Appointment and scheduling information
  • Any other information you choose to provide through our website or forms

B. Information Collected Through Interactions

We may collect information when you:

  • Submit inquiries
  • Opt in to SMS communications
  • Communicate with customer support
  • Interact with automated systems

C. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking data

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and requests
  • Contact you regarding appointments or appointment requests
  • Provide information about our dental services
  • Follow up on inquiries submitted through our website
  • Communicate with current and prospective patients
  • Send appointment reminders and other service-related communications
  • Send marketing or promotional communications when you have provided the appropriate consent
  • Improve our website, services, and patient experience
  • Analyze website traffic and marketing performance
  • Prevent fraud, spam, abuse, or other unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Phone and SMS/Text Messaging

If you voluntarily provide your mobile phone number and opt in to receive text messages from Runion Dental Group, you may receive SMS messages related to your inquiry, appointment, treatment, follow-up, or other communications for which you have provided consent.

Depending on the type of consent you provide, messages may include:

  • Appointment reminders
  • Appointment confirmations or scheduling communications
  • Follow-up messages regarding your inquiry
  • Requests for feedback or reviews
  • Important updates
  • Promotional or marketing messages, where applicable

Message frequency may vary depending on your interactions and service needs. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS communications at any time by replying STOP to a message. You may also reply HELP for assistance.

Consent to receive marketing or promotional text messages is not a condition of purchasing or receiving dental treatment or services.

Required SMS Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

Information sharing with subcontractors in support services, such as customer service, is permitted when necessary to provide requested services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, share, or disclose lead information for marketing purposes.

4. Email Communications

If you provide your email address, we may use it to respond to your inquiry, communicate regarding appointments or services, provide requested information, or send other communications for which you have provided consent.

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those messages.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Measure website and advertising performance
  • Improve our website and services
  • Support advertising and remarketing activities

Third-party service providers, including analytics and advertising providers such as Google, may collect information about your interactions with our website.

You may adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.

6. Advertising and Analytics

We may use third-party analytics and advertising services to understand website traffic, measure advertising effectiveness, and improve our marketing.

These services may collect information such as your IP address, device information, browser information, pages visited, and interactions with advertisements or our website.

Where permitted by applicable law, certain information may be used in a hashed or otherwise protected form for advertising measurement and conversion tracking.

7. How We Share Information

We may share information when reasonably necessary to operate our business and provide requested services, including with:

  • Service providers that assist with website hosting, technology, communications, scheduling, analytics, advertising, or other business functions
  • Vendors and contractors working on our behalf
  • Professional or legal advisors when necessary
  • Government authorities or other parties when required by law, legal process, or to protect our rights, safety, or property

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except aggregators and providers of the text messaging services.

We may share information with subcontractors and service providers when necessary to support services such as customer service, website operations, communications, scheduling, hosting, or other business functions. These providers are expected to protect the information they receive and may not use it for their own marketing purposes.

8. Protection of Your Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information, including measures such as:

  • SSL encryption where supported
  • Secure server infrastructure
  • Restricted access controls
  • Security monitoring
  • Data minimization practices
  • Secure storage systems

While we take reasonable precautions, no system or method of electronic transmission or storage can guarantee 100% security.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

10. Patient and Health Information

Information submitted through our website may include information relating to your dental needs or treatment.

We handle patient information in accordance with applicable laws and regulations. Website forms and general website communications should not be used to submit information that you believe requires urgent medical attention.

For questions regarding your dental care or to communicate sensitive patient information, please contact our office directly using the appropriate communication method provided by Runion Dental Group.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the ability to request access to, correction of, or deletion of certain personal information.

You may also:

  • Opt out of marketing text messages by replying STOP
  • Request assistance regarding SMS communications by replying HELP
  • Unsubscribe from promotional email communications using the unsubscribe instructions provided
  • Adjust your browser settings to manage cookies

Requests may be subject to applicable legal, regulatory, administrative, or record-retention requirements.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact Runion Dental Group:

Runion Dental Group
Mill Run (Hilliard)
3775 Trueman Ct, Suite A
Hilliard, OH 43026

Email: office@runiondentalgroup.com

New Patients: 614-532-2698
Current Patients: 614-705-2907
Main Number for Dr. Runion: 614-705-2907